sr777 Privacy Policy – How We Handle Your Personal Data

1.1 Who This Policy Applies To. This Privacy Policy applies to all individuals who register an account on sr777, access the sr777 platform as a visitor, contact sr777 support, or interact with sr777 through any channel including the website, live chat, and email communications.

1.2 Data Controller. For the purposes of this Privacy Policy, sr777 is the data controller responsible for the personal information of its players. sr777 determines the purposes and means by which personal data is processed, as described in this document.

1.3 Platform Scope. This Policy covers all services and features available through the sr777 platform at sr777.bio — including casino games, sports betting, account management, bonus programmes, customer support, and payment processing. It does not apply to third-party websites or services linked from sr777, which are governed by their own privacy policies.

2.1 Registration Data. When you create an sr777 account, we collect the following personal information:

• Full legal name as it appears on official identification
• Date of birth (used to verify the 21+ age requirement)
• Pakistani mobile number (used as the primary account identifier)
• Residential address (city and province minimum)
• Email address (if provided for communications)
• Account password (stored in hashed, salted form — never in plain text)

2.2 Identity Verification (KYC) Data. To comply with our anti-money laundering (AML) obligations and verify player identity, sr777 may request:

• Copy of a valid government-issued photo ID (CNIC, passport, or driving licence)
• Proof of address documentation (utility bill or bank statement dated within 3 months)
• Source of funds documentation for large transactions
• Proof of payment method ownership (for JazzCash, EasyPaisa, or bank accounts)

2.3 Financial Data. sr777 collects payment-related information necessary to process deposits and withdrawals, including payment method identifiers (mobile wallet numbers, masked bank account details, or partial card numbers). Full payment credentials are processed by our payment partners — sr777 does not store complete card numbers or full bank account details on our systems.

2.4 Gaming Activity Data. sr777 automatically records all gaming transactions including game sessions, bet amounts, game outcomes, bonus claims, and wagering history. This data is retained for audit, fraud prevention, dispute resolution, and regulatory compliance purposes.

2.5 Technical and Device Data. When you access sr777, we collect technical information including your IP address, device type, operating system, browser type, screen resolution, session duration, and connection timestamps. This data helps us optimise platform performance and detect fraudulent access patterns.

2.6 Communications Data. When you contact sr777 support via live chat or email, the content of those communications — including the messages themselves and any attachments — is retained for quality assurance, training, and dispute resolution purposes.

sr777 processes your personal data only for the purposes described in this Privacy Policy. The primary purposes for which your data is used are as follows:

sr777 processes personal data under the following legal grounds, depending on the nature of the processing activity:

• Contract Performance: Processing necessary to fulfil our contractual obligations to you as a registered player — including providing access to games, processing transactions, and managing your account.
• Legal Obligation: Processing required to comply with applicable laws and regulations — including KYC verification, AML obligations, responsible gaming requirements, and record-keeping mandates.
• Legitimate Interest: Processing conducted on the basis of sr777's legitimate interests in operating a secure, fair, and fraud-resistant platform — including fraud detection, platform analytics, and customer support quality assurance.
• Consent: Processing based on your explicit opt-in consent — primarily for direct marketing communications and optional analytics features. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5.1 Service Partners. sr777 shares personal data with carefully selected third-party service partners who assist in delivering the platform experience. These partners are contractually bound to process your data only for the specific purpose for which it has been shared and to maintain appropriate security standards. Partners include:

• Payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, USDT TRC20 processing partners)
• KYC and identity verification service providers
• Gaming software providers (including Playtech) — limited to game session data necessary for live game delivery
• Fraud detection and AML screening services
• Customer support platform providers (live chat infrastructure)
• Platform analytics and performance monitoring services

5.2 Regulatory Authorities. sr777 may be required to disclose player information to regulators, law enforcement agencies, or other public authorities where required by applicable law, court order, or regulatory directive. Such disclosures are made strictly to the extent required by law and are not voluntary commercial disclosures.

5.3 No Sale of Personal Data. sr777 does not sell, license, or rent personal player data to third parties for their own commercial, marketing, or advertising purposes. Any sharing that occurs is limited to the service delivery purposes described in this section.

6.1 Cross-Border Processing. As an internationally operated platform, sr777 may process and store personal data on servers located outside Pakistan. Where personal data is transferred internationally, sr777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

6.2 Transfer Safeguards. International transfers of personal data are conducted under appropriate legal mechanisms, which may include standard contractual clauses with data recipients, adequacy decisions where applicable, or other lawful transfer mechanisms. All international data processing partners are contractually bound by equivalent data protection standards.

6.3 Payment Data in Pakistan. Financial transactions processed via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay involve Pakistani payment infrastructure. The data associated with these transactions is handled in accordance with the relevant Pakistani payment provider's own data protection policies, in addition to sr777's obligations described herein.

7.1 Retention Principles. sr777 retains personal data for no longer than is necessary for the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. Different categories of data are subject to different retention periods, as outlined below.

7.2 Retention Periods by Data Category:

• Account registration data: Retained for the duration of your account, plus a minimum of 5 years following account closure, as required for AML and regulatory record-keeping.
• KYC documentation: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later, in compliance with anti-money laundering regulations.
• Gaming and transaction records: Retained for a minimum of 5 years from the date of each transaction, as required for audit and regulatory compliance purposes.
• Support communications: Retained for 3 years from the date of the interaction, or longer where a dispute is unresolved.
• Technical and device logs: Retained for up to 12 months, then routinely purged unless required for an ongoing fraud or security investigation.
• Marketing consent records: Retained for the duration of active consent, plus 3 years following withdrawal of consent.

7.3 Secure Deletion. Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised such that it can no longer be attributed to an identified or identifiable individual. Anonymised data may be retained indefinitely for aggregate statistical and analytical purposes.

8.1 Technical Measures. sr777 implements a range of technical security measures to protect player data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and sr777 servers
• Encrypted storage for sensitive data at rest, including passwords stored as salted hashes
• Multi-factor authentication (2FA) available for all player accounts
• Firewalls, intrusion detection systems, and continuous server monitoring
• Regular third-party security audits and penetration testing of the sr777 platform
• Segregation of player funds from operational accounts

8.2 Organisational Measures. Access to personal player data within sr777 is restricted to personnel who have a legitimate operational need to access it. All sr777 staff who handle personal data are subject to confidentiality obligations and receive data protection training appropriate to their role.

8.3 Player Responsibility. The security of your sr777 account also depends on the strength and confidentiality of your own login credentials. sr777 strongly recommends using a unique, complex password and enabling two-factor authentication. You are responsible for any activity that occurs under your account credentials where the breach was attributable to your own failure to maintain adequate security.

9.1 What Are Cookies. Cookies are small text files stored on your device when you visit a website. sr777 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, maintain your session, remember your preferences, and analyse how the platform is used.

9.2 Categories of Cookies Used by sr777:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication tokens that keep you logged in to your sr777 account, language preference cookies, and security cookies. These cannot be disabled without preventing core platform features from working.
• Functional Cookies: Allow sr777 to remember your preferences — such as your last-played game category or display settings — to provide a more personalised experience. Disabling these may reduce the convenience of the platform.
• Performance and Analytics Cookies: Collect anonymised data on how players use the sr777 platform — which pages are visited most frequently, where errors occur, and how long sessions last. This data helps sr777 improve the platform experience. No personally identifiable information is included in analytics data.
• Fraud Detection Cookies: Used to identify unusual patterns of platform access that may indicate fraudulent activity, bot traffic, or account compromise. These are essential for the security of all sr777 players.

9.3 Managing Cookies. You may manage cookie settings through your browser preferences. Most browsers allow you to view, delete, or block specific categories of cookies. Please note that blocking strictly necessary cookies will prevent you from being able to use the sr777 login and core platform features. Blocking other categories of cookies will not prevent platform access but may reduce functionality.

As a player on the sr777 platform, you have the following rights in respect of your personal data. To exercise any of these rights, contact sr777 support via live chat or at [email protected]. sr777 will respond to data rights requests within a reasonable timeframe.

11.1 Strict Age Minimum. The sr777 platform is strictly for adults aged 21 years and older. sr777 does not knowingly collect personal data from individuals under the age of 21. Age verification is performed at the point of registration and at certain transaction thresholds.

11.2 Underage Registration. If sr777 discovers or has reason to believe that a registered account is held by a person under 21, the account will be immediately suspended. Any balance held in the account will be reviewed, and the matter will be handled in accordance with our responsible gaming obligations and applicable law.

12.1 Game Software Providers. Games on the sr777 platform are provided by third-party licensed game developers, including Playtech and other certified providers. When you play a live dealer game streamed by Playtech, certain session data is transmitted to Playtech's systems as necessary to deliver the game. Playtech's own data processing practices are governed by its privacy policy, and sr777 has contractual data protection agreements in place with Playtech and all other game providers.

12.2 Payment Providers. Deposits and withdrawals processed through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 networks involve the respective payment provider's systems and data practices. sr777 is not responsible for data processing conducted by payment providers within their own systems. You should review the privacy policy of your chosen payment method.

12.3 No Responsibility for External Sites. The sr777 platform does not link to third-party websites for commercial purposes. Where incidental links exist in support or informational content, sr777 is not responsible for the data protection practices of those external sites.

13.1 Right to Update. sr777 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. The updated Policy will be published on this page with a revised "Last Updated" date at the top of the document.

13.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is collected, used, or shared — sr777 will endeavour to notify registered players via SMS to their registered Pakistani mobile number or via in-platform notification prior to the changes taking effect.

13.3 Continued Use. Your continued use of the sr777 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised Policy, you should discontinue use of the platform and may request account closure in accordance with the sr777 Terms & Conditions.

If you have questions, concerns, or requests relating to this Privacy Policy or the way sr777 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the sr777 platform. Live chat is the fastest route for privacy-related questions, including urgent data access or erasure requests. Support is available in both English and Urdu.
• Email: [email protected] (plain text — not a clickable link). For formal data subject access requests or written privacy enquiries, email is preferred. Please include your registered mobile number and a description of your request. sr777 targets a 5-business-day response time for email privacy enquiries.

When submitting a data rights request, please provide sufficient information to allow sr777 to verify your identity before acting on the request. This is to ensure that personal data is not disclosed to or modified by an unauthorised party on your behalf.